Legal

Terms of service

Last updated: May 2026

Using Chased

Chased is an automated invoice reminder service for freelancers and small businesses. By creating an account, you agree to use the service only for lawful purposes — specifically, sending invoice reminders to clients who owe you money for legitimate work completed.

Your account

You are responsible for maintaining the security of your account and all activity that occurs under it. You must provide accurate information when signing up. You may not share your account with others or use it to send reminders on behalf of a third party without their consent.

Sending emails to clients

By adding a client's email to Chased, you confirm that you have a legitimate invoice owed by that client and the right to contact them about it. You must not use Chased to send unsolicited emails, spam, or reminders for fabricated invoices. Misuse will result in immediate account termination.

Payments and billing

Chased is offered on a subscription basis. Your 14-day free trial begins on the day you create your account. After the trial, you'll need an active subscription to continue using the service. Plans start at $12/month (Starter) or $29/month (Pro). All payments are processed securely by Stripe. You can cancel at any time from your account settings.

Refunds

If you're not satisfied within the first 7 days of a paid subscription, email us at hello@chasedapp.com and we'll issue a full refund, no questions asked.

Service availability

We aim to keep Chased running at all times, but we cannot guarantee 100% uptime. We are not liable for any missed reminders or lost payments caused by service interruptions. Automated reminders run daily — if a reminder is missed due to downtime, it will be sent on the next scheduled run.

Limitation of liability

Chased is a reminder tool. We are not responsible for whether your clients actually pay their invoices. We make no guarantees about the effectiveness of reminder emails in recovering outstanding payments.

Termination

You can cancel your account at any time by emailing hello@chasedapp.com. We reserve the right to suspend or terminate accounts that violate these terms. On termination, your data will be retained for 30 days before permanent deletion.

Changes to these terms

We may update these terms from time to time. We'll notify you by email before any significant changes take effect. Continued use of Chased after changes means you accept the updated terms.

Contact

Questions? Email us at hello@chasedapp.com. We're real people and we'll get back to you within 48 hours.